Cloud communications platform Infobip has announced the launch of a new feature that enables businesses to make and receive voice calls via their WhatsApp Business numbers.

WhatsApp Business Calling allows businesses to make and receive voice calls via their WhatsApp Business numbers.

WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments ...

We know you have been able to add your text or WhatsApp number to your Google Business Profile for some time now, but now ...

Explore how AI is enhancing WhatsApp and RCS, driving personalization and growth in customer engagement for businesses ...

Twilio Inc. (NYSE:TWLO) shares traded higher on Tuesday after the cloud communications company announced several new platform ...

For extra organised folks who like digital order, the unread feature brings clarity to the chaos of conversations ...

Twitter founder and Block CEO, Jack Dorsey, has launched Bitchat, a Bluetooth mesh network requiring no internet, phone ...

Amjad Al Sabbah of Sprinklr, and Francoise Russo of Aramex share how they are enabling hyper-personalised, AI-powered customer journeys ...

A new report has revealed that arms dealers linked to Yemen’s Houthi rebels are openly using social media platforms like X (formerly Twitter) and Meta’s WhatsApp to traffic weapons, some labeled as U.

Zigment’s AI doesn’t just chat—it sells, follows up, and remembers what the customer said on Instagram and other channels.

Reddit RDDT operates a community-driven social media platform with more than 100,000 active subreddits, generating over 90% ...