TheStreet. Verizon (VZ) , the largest mobile network in the U.S., is continuing to see large numbers of customers cut the ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Now, more than 40,000 Verizon reps use AI-driven tools to support customers and make sure everyone is on the same page. ... Automating AI in Customer Experience to Power Self-Healing Devices.

2024 was a big year for customer experience enhancements on behalf of Verizon’s customers. Verizon launched an entirely new customer experience organization designed to address customer pain ...

Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, and automatically tracking follow-up actions.

Gemini-powered solutions lead to significant advancements in Verizon's customer experience LAS VEGAS, April 9, 2025 /PRNewswire/ -- Today, Google Cloud announced the impactful results of its ...

Key Points Verizon reported strong second-quarter results. The company is producing meaningful excess free cash flow after ...

Verizon Communications (NYSE: VZ) stock gained on Monday after the company reported better-than-expected second-quarter ...

Verizon delivered better-than-expected results in the second quarter of 2025, posting solid revenue growth and raising its ...

Ultimately, the future of business belongs to those who can master the art and science of customer experience.