When Valeria Villacorta’s BTS concert is canceled, she runs into trouble with Ticketmaster. Although the company promised her ...

In a situation like this, you followed all the correct steps for a successful resolution. You asked Ticketmaster in writing ...

According to Ticketmaster, event insurance covers the ticket price, taxes, convenience fees and shipping charges, along with ...

Ticketmaster says it plans to reimburse customers who purchased tickets to concerts or events that have been postponed due to the COVID-19 pandemic. The announcement came after the ticket sales ...

Christopher Elliott is the founder of Elliott Advocacy (https://elliottadvocacy.org), a nonprofit organization that helps consumers solve their problems. Email him at chris@elliott.org or get help by ...

The concert planned for the annual Duval Day celebration has been canceled. Ticketmaster posted the following notice under the event on its website: ...

Users were reporting issues accessing the website and app on Tuesday afternoon. At 5:16 p.m., Ticketmaste posted: "The site is working as normal for most fans. Please try clearing your cookies and ...

Fans who bought tickets through Ticketmaster for the Sugar Bowl battle between Georgia and Notre Dame can apply for a refund, but they have to do it prior to the game's 3 p.m. kickoff on Thursday ...

The “Blinding Lights” singer has canceled a planned performance at Allegiant Stadium in Las Vegas July 4, citing production load-in issues. His July 5 show, which only has a few pockets of tickets ...

Kristi Clynes pays a premium price for her Pink concert tickets, but an obstruction blocks her view of the stage. Can she get ...

Fans who bought tickets through Ticketmaster for the Sugar Bowl battle between Georgia and Notre Dame can apply for a refund, but they have to do it prior to the game's 3 p.m. kickoff on Thursday ...