The British Airways customer originally posted the complaint about their December flight to the public Facebook page, “British Airways Complaints Advice,” which was then reposted by a separate ...

British Airways is our country’s flag carrier and should be a source of national pride, instead it’s beset by delays, cancellations, bad service – and won’t even give you a free G&T, says Jamie Bullen ...

In this week's Money Problem, the Money team helps a reader fighting for a refund for a "dangerous" holiday. Send your ...

Exclusive: BA customer service told David Muir that ‘As you didn’t have your passport with you, I’m afraid we can’t offer you a refund’ ...

He told me that if he calls British Airways' English-language customer service line, he can get 24/7 support. But, if he calls the Portuguese customer service line, he can only do so between 9 am ...

An airline passenger’s complaint has gone viral after they claimed that someone died on their British Airways flight. However, it’s their complaint that the flight was delayed because of the ...