Early warning signs suggest this whole services-industry metamorphosis may be more complicated than VCs anticipate.

Acumatica's 2025 R2 release came out last week - and yes, Acumatica's AI strategy is front and center. But there's a sneaky ...

Discover how Wescom Financial Credit Union reimagined customer support by unifying 35 systems into a single, consistent view — without costly rebuilds. In this on-demand session, hear from leaders at ...

Agentic workflows are reshaping enterprise automation by combining robots, agents and human oversight into adaptive, goal-driven processes.

Starting with cost reduction and operational efficiency, the BPO sector has evolved into one focused on strategic value ...