Gartner recently released its Magic Quadrant report covering CRM customer service and support (CSS) suite vendors. Siebel stands alone in the leader quadrant, while E.piphany and PeopleSoft are the ...
Research firm Gartner recently unveiled the results of its "Magic Quadrant for CRM Customer Service and Support Applications, 2005," and Siebel Systems is the sole vendor in the leaders quadrant.
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