Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

Zoom and Webex are enhancing their AI offerings beyond meeting support to become broader enterprise platforms. Zoom’s AI Companion 3.0 introduces agentic workflows, multi-platform context retrieval, ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its expanded partnership with Webex by Cisco through the integration of the Verint Open ...

During his keynote presentation on Tuesday morning at Enterprise Connect 2023, Snorre Kjesbu, senior vice president and general manager of Collaboration Devices at Cisco, banged the drum – echoed by ...

TEL AVIV, Israel & STAMFORD, Conn.--(BUSINESS WIRE)--Voiceitt, a leading speech recognition technology for non-standard speech, announced today that people with speech impairments will be able to ...

WebEx, a company best known for Web conferencing, announced this week that it will use its WebEx Connect desktop technology to host Oracle’s Siebel CRM On Demand. Josh Greenbaum, principal at ...

Cisco CSCO recently announced that its video collaboration and conferencing platform, Webex, would be utilized for a critical space mission. A special custom-built state-of-the-art version of the ...

Cisco and video management system company Panopto have announced a new integration that expands Panopto’s meeting intelligence solution and allows enterprises and educational institutions to Webex to ...

From Webex Calling updates to new devices and integrations, here are the updates to the Cisco Webex platform that were unleashed at Cisco Live 2022. Cisco Systems’ Webex platform quickly emerged as ...

SAN JOSE, Calif.--(BUSINESS WIRE)--YuJa, Inc., a leader in enterprise video solutions, announces its integration with Webex, a video conferencing and collaboration product suite aimed at powering ...

WebEx, a provider of on-demand Web conferencing and interactive online products, launched the WebEx Connect platform last Monday, following SaaScon, a software-as-a-service conference. Powered by the ...