Welcome to your one-stop shop for desktop and mobile device support for university equipment! Technology Support Services (TSS) is the team that supports a wide range of campus technologies such as ...

Modern technology support services have to grapple with the paradox of digital transformation. On the one hand, automated response systems and chatbots do the work of help desks and call centers, ...

macOS Ventura was released on October 24, 2022. While Academic Technology's Technology Support Services group will be supporting Ventura as of Monday, December 12th, they will continue testing Ventura ...

Microsoft Windows 11 was released on October 5, 2021. Technology Support Services has tested Windows 11 with our "standard" software to ensure it is compatible. Please view the Introducing Windows 11 ...

Walmart is taking a swipe at Best Buy with the rollout of its new Tech Services offering, which includes 24/7 remote support, device repair and setup services, both in stores and in homes. Walmart ...

HBS IT prides itself on delivering service that generates high community satisfaction. To achieve this, the team continually takes in feedback to ensure our offerings are aligned to our customers’ ...

If you’re part of the HBS community, you’ve undoubtedly interacted a time or two with Technology Support Services (TSS). TSS is IT’s first line of service for students, faculty, staff, and even guests ...