The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...

Forbes contributors publish independent expert analyses and insights. author of Chained to the Desk in a Hybrid World: A Guide to Balance. In January 2025 alone, over seven thousand employees from 31 ...

Dr. Kyle Elliott, tech career coach, interview coach, and trusted confidant to Silicon Valley's top talent via CaffeinatedKyle.com. Navigating the current job market can feel daunting, particularly if ...

Though the unemployment rate for the tech industry was largely unchanged in July, demand is soaring for AI and data-focused roles such as database architects and data scientists. The unemployment rate ...

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