With funding from the Alfred P. Sloan Foundation, Sheridan Libraries' OSPO launches an initiative to coordinate and support ...

Every year, enterprises spend millions on Oracle support. It’s the source of about 50% of Oracle’s revenue. But more and more these days, companies are asking what they’re really getting for all that ...

We list the best help desk software, to make it simple and easy to manage a single platform for answering queries from staff and/or customers. Whether your support team is working internally or in a ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

It’s now commonplace for Google and Samsung flagship phones to come with seven years of software support. This is great news for consumers and our many readers who only upgrade their devices every ...

Support for open source software is 'unbundled' from the software itself. That actually makes it much easier to get the right level of support at the right price. One great irony of proprietary ...

For the past five years, we’ve been paying a lot of attention to Framework, the upstart PC company focused on modular, repairable, upgradeable, and customizable laptop designs. So far, Framework has ...