A brand new year is almost here, bringing with it a fresh batch of government benefit payments landing in Canadians' bank ...

Fewer Canadians are expected to apply for passports this year, prompting Service Canada to cut 800 jobs nationwide. According to a projection by Immigration, Refugees and Citizenship Canada (IRCC), ...

An annual review of how well the government interacts with Canadians as they access federal benefits suggests more people would turn to online channels, if there was a human around to help them out.

Long delays in passport applications and renewals seems to be coming to an end. Service Canada has made a dent in the large volume of passport applications since restrictions have eased and it is now ...

Around 800 passport office jobs are expected to be cut across the country at the end of June due to a forecast of reduced applications from Service Canada. In an email to this newspaper, a ...

Service Canada has begun mailing out hundreds of thousands of passports that were held during the month-long Canada Post strike, but more delays could come. Employment and Social Development Canada ...

Canada’s decision to rescind its digital services tax (DST) to restart trade negotiations with the U.S. represents a boon for major tech firms and could be a harbinger for similar measures in other ...

Despite concerns that the Canada Post strike could delay the delivery of vital services, federal departments say they’ve taken steps to limit the impact. Around 55,000 workers went on strike after the ...

Canada’s service sector is churning out jobs while goods sectors, like manufacturing and the energy industry, continue to falter. That’s not a bad thing. Canada’s bifurcated recovery has been a ...

The federal government is warning that a massive surge in the number of Canadians applying for passports is causing long wait times at Service Canada locations across the country. The demand for ...

The government’s previous attempts at postal service cuts were politically unpopular, but Canada Post’s dire financial situation has expedited them. By Vjosa Isai Reporting from Toronto Hours after ...