Everyone’s talking about enterprise AI agents, but few are ready for what it really takes to make them work. Thousands of startups are building narrow-purpose agents, especially for customer-facing ...

Salesforce is disclosing more of its agentic AI “ecosystem” at its TDX developer conference in San Francisco this week, as its executives reject common IT industry talk of software-as-a-service (SaaS) ...

Marc Benioff isn't buying into the software apocalypse. Speaking on the company's Q4 earnings call on Wednesday, the Salesforce CEO downplayed fears that AI would wipe out software-as-a-service ...

One day not long ago, a founder texted his investor with an update: he was replacing his entire customer service team with Claude Code, an AI tool that can write and deploy software on its own. To Lex ...