The balanced scorecard is a set of financial and non-financial measures regarding a company's success factors, from four interrelated perspectives: financial, customer, internal business processes, ...

Effective project management requires a multi-faceted approach to gauge baseline performance and track improvement. A balanced scorecard is a tool designed to assist management by measuring a variety ...

In the early 1990s, two business experts set out to design a new way to track corporate performance by looking not just at bottom lines such as profits and share prices, but at all the operations they ...

This research was financially supported by Deloitte Australia and the Insurance Council of Australia. In-kind support was also received from the Australian and New Zealand Institute for Insurance and ...

Introduced by Harvard Business School professor Robert Kaplan and colleague David Norton, the Balanced Scorecard has remained an enduring tool used by thousands of organizations to align business ...

My recent post Executing Strategy with the Balanced Scorecard generated a number of thoughtful comments from both users and critics of Robert Kaplan and David Norton's Balanced Scorecard (BSC) ...

A group of local educators from one my community’s largest public school systems recently invested a portion of their valuable summer time off in attending a week of leadership training hosted by ...

Results, inputs, value, or correlation? What receives the main attention within your approach to safety measurement? Safety measurements are evolving, and it's about time. About 150 years ago, safety, ...

No matter how much we advocate the science of marketing, its art has not disappeared. Take the balanced scorecard, for instance. In the tradition of marketing creativity, a graphical document—the ...

OLMSTED FALLS, Ohio -- It's no secret that Olmsted Falls City Schools Superintendent Jim Lloyd isn't a big fan of the Ohio Department of Education's annual Ohio School Report Card. With that in mind, ...

Medical Command leaders expect that cascading the Army Medicine Balanced Scorecard (BSC) to MEDCOM's major subordinate commands (MSC) will better align the entire organization towards achieving its ...