Specifically, AT&T’s new “Guarantee” promises customers that if they lose phone service for more than an hour, or lose fiber connectivity for 20 minutes, the company will credit the customer ...

Phone customers in parts of San Luis Obispo County will not be able to call 911 until further notice as of 1 p.m. Tuesday. A ...

AT&T said the cause of the outage was due to a “third-party fiber cut.” Here is their full response: “Service is restored and ...

Specifically, AT&T’s new “Guarantee” promises customers that if they lose phone service for more than an hour, or lose fiber connectivity for 20 minutes, the company will credit the customer ...

In an earlier statement to ABC News, AT&T confirmed the outage and advised customers to make calls over Wi-Fi. "Some of our customers are experiencing wireless service interruptions this morning.

AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who lose phone service or fiber connectivity.

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are impacted by service outages. Here's what to know.

AT&T says that it wants to improve its customer service, and one way in which it is going about that is by crediting customers for internet outages and long wait times on the phone.

AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who lose phone service or fiber connectivity.