British Airways is our country’s flag carrier and should be a source of national pride, instead it’s beset by delays, cancellations, bad service – and won’t even give you a free G&T, says Jamie Bullen ...

He told me that if he calls British Airways' English-language customer service line, he can get 24/7 support. But, if he calls the Portuguese customer service line, he can only do so between 9 am ...

The British Airways office for San Jose and San Francisco was not answering its phone this morning and an email to the carrier’s customer service office has not been replied to.

British Airways customer issued a complaint that in-flight services were stopped after passenger allegedly died on plane Skip to main content. 24/7 Help. For premium support please call: 800-290 ...

British Airways has promised to improve its customer service and reduce call waiting times after coming through its “worst crisis in our 102-year history.” Sean Doyle, the airline’s CEO, made the ...

Exclusive: BA customer service told David Muir that ‘As you didn’t have your passport with you, I’m afraid we can’t offer you a refund’ ...

British Airways passport refusal after ignoring UK government advice costs Florida holidaymakers ... They even refused to accept the word of customer service staff on the British Airways helpline.